CipherOwl Services in aws::us-east-1 is down

Incident Report for CipherOwl - System

Resolved

The incident is resolving on the cloud provider's side.We are seeing all APIs able to call correctly.

Posted Oct 20, 2025 - 10:15 UTC

The cloud provider outage seems to be recovering. We are monitoring recovery, and are seeing signs that customers can produce and fetch correctly

Posted Oct 20, 2025 - 10:03 UTC

We have confirmation the issue is due to an AWS outage in us-east-1.

Posted Oct 20, 2025 - 08:05 UTC

One of our downstream dependency is down and therefore our services are all down.

Posted Oct 20, 2025 - 07:30 UTC

This incident affected: Sanctioned Address API, Risk Score API, and Investigation Tool.